Frequently Asked Questions
How Do I Place An Order?
Simply select the tea you want and it will take you to its product page. Once there, select the size of the tea you are interested in getting - ie: a 2oz Rice Paper Bag, Tea Tin, or Larger Quantity.
Once you have made your selection, the price for that selection will come up on the product page. Add to Cart.
Go to Cart or Click on View Cart, and from there, Checkout
What Do I Do if I've Received the Wrong Stuff, or an Item is Missing?
If you have received the wrong teas, or are missing items from your order, simply email us about it at LeafSweatTea@Gmail.com
Add your Order # and tell us what's wrong. We will make the appropriate corrections, at no costs to you.
Keep and enjoy any wrong teas. It is on us. Your Teas will arrive shortly.
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How Can I Get My Art/Photos on your Tea Labels?
Go to our Submit Art page. Download and Fill Out our Art Release Form. Then email your art/photos + the Art Release Form, and a Model Release if you have people in your pictures, to: LeafSweatTea@Gmail.com
How Will I Know if My Art/Photos have been chosen for a Tea Label?
We will contact you with the email address you provided on the Art Release Form when we ship you a Free Tea Sample of the tea your artwork adorns.
How Long Does It Take to Ship Once My Order Has Been Placed?
Please allow 2-3 days for your order to be processed and packaged. From there its just a matter of how long the package takes from the Post Office. Once your Order has shipped an email with a Tracking # will be sent to you.
What are The Conditions of Your Website's Terms of Use?
You can find our Terms of Use here and below in our footer.